Print this pageGarden Pavilion Frequently Asked Questions
1. How far in advance do I have to book?
Typically, we find that the prime months of May/June and September/October book about a year in advance, although you should always check your specific date with our event managers for availability.
2. Am I allowed to hold the room reservation and what does that entail?
We are happy to hold a reservation for you at no charge for 7 days while you tie up loose ends. If the deposit is not paid within the 7 days period, the date will be released. If someone else expresses interest within the 7 days period, we will give you the first right of refusal and will ask you to make an immediate decision with payment.
3. Do I need to leave a deposit to secure my wedding date and when is the balance due?
50% of the estimated room rental total is required as a deposit for your event. Final payment is due in the form of cash, cashiers check or credit card only, seven business days prior to the scheduled event. If in-house catering service is being used, a $500 deposit is required and 100% of the estimated invoice, including a cleaning deposit if kitchen is utilized, is due 7 days before the event.
4. What is the cancellation policy for weddings?
If you cancel 60 days or more prior to your planned event, we retain 50% of the site fee and the full catering retainer. If you cancel within 60 days of your planned event, we retain the entire venue fee and the full catering deposit. All cancellations are required to be in writing. It can be faxed, mailed, e-mailed, or hand delivered.
5. What is the cancellation policy for corporate or business functions?
If you cancel 30 days or more in advance of your event, your deposit will be refunded in full as well as the full catering deposit if applicable. If you cancel within 30 days of the planned event, we retain the deposit but allow the amount deposited to be applied toward future bookings within a one year time period starting from the day of cancellation. All cancellations are required to be in writing. It can be faxed, mailed, e-mailed, or hand delivered.
6. Do you have package deals?
Yes, In order to allow the client as much customization as possible, we have a number of package deals in varying price ranges. We can also work with you on customization of dishes and menus if needed.
7. Is the Garden Pavilion able to hold your ceremony on site, and what is the ceremony fee?
The Garden Pavilion offers it own wedding chapel located next door for your convenience. (See ceremony and reception rates.) The courtyard and our beautifully landscaped garden are both available for out door ceremonies as well as receptions.
8. If I want just a wedding ceremony, must I book a reception space as well?
Our chapel, courtyard and garden are available for ceremony-only. Reception spaces can be booked independent of ceremony spaces.
9. What additional expenses are associated with a wedding at the Garden Pavilion?
Items not covered by your rental fee include, but are not limited to:
• Decorations/Flowers
• Officiant
• Wedding Director
• Decorations/Flowers
• Officiant
• Wedding Director
10. Is a room provided for the bridal party to change?
There are areas available for the bride and bridesmaids to change in. The room varies based on if/ where an on-site reception is booked and availability. The Chapel has separate secured rooms for the bride and groom. The Grand Ballroom and the Terrace room have a separate unsecure area for the bride only that can be setup as a changing area with advance notice. Groomsmen should come dressed and ready.
11. When can we get in our space to set-up?
Event set-up at the Garden Pavilion can be setup as early as the day before, only if the room is available. Early arrival times can be arranged with our event manager. A fee may applied if supervision falls after hour and incurred overtime by our staff.
12. Am I allowed to bring an outside caterer?
You are allowed to bring an outside caterer for the Garden Pavilion. There is a $500 outside catering fee, and the caterer must provide the Garden Pavilion with proof of a million dollar liability insurance policy. A Kitchen rental fee is available for $500 plus a $500 refundable cleaning deposit. Should you choose to bring an outside caterer, the Garden Pavilion does not design the set-up or make arrangements for the rental items and will need to approve the set-up. The Garden Pavilion is the required provider for alcohol, place settings, flat wares and glass wares.
13. Does the facility allow self catering?
Yes, if a million dollar liability insurance policy is provided naming Hannibal’s Inc, the Garden Pavilion and The McClellan Park as additionally insured. Ask our event manager on estimated costs and where to obtain them. Kitchen rental fee is $500 and a $500 refundable cleaning fee will be required.
14. How many hours will I have for my reception?
Please see our rental rates for details. We also can do custom tailored packages to suit your specific needs.
15. Is there a cake cutting fee?
There is no cake cutting fee.
16. Does the Garden Pavilion facility provide the alcohol/bar service?
At the Garden Pavilion, full bar service is available and is provided by the Lion’s Gate Hotel. See bar pricing on our menu.
17. Is your dance floor big enough to accommodate my guests?
We can design a dance floor in many different sizes and layouts. They are available for rent for your guest’s dancing pleasure.
18. Is parking readily available?
Yes, Garden Pavilion provides ample FREE, Secure and convenience parking
19. Do you have any restrictions in bringing in alcohol to the Garden Pavilion?
Bringing in your own alcohol is allowed if you are utilizing our bar service. See bar service pricing. Otherwise it is prohibited unless proof of a million dollar general liability insurance policy and a million dollar alcohol liability policy naming the Garden Pavilion, Hannibal’s Inc and The McClellan Park as additional insured. However, the Garden Pavilion has a full bar service available and is provided by The Lion’s Gate Hotel.
20. Is there a room set-up/break-down fee?
No, your room rental includes all setup/break-down of tables and chairs for your event.
21. Are table linens included in the room rental?
Linens are NOT included in your room rentals. We do have a wide assortment of linens available for rental. Contact us for more details.
22. Is there, or can you set up, a coat room?
Yes, coat racks are available at no extra charge.
23. Are there on-site kitchen facilities?
The Garden Pavilion has a health inspected and approved commercial kitchen equipped with double deck convection ovens, 6 burner gas stoves, grill, griddle, skillets, warmer boxes, heat lamps, two large walk-in refrigerators and a large walk-in freezer.
24. Is there any hotel nearby for out of town guest?
Within walking distance is the full service Lion’s Gate Hotel with spacious rooms at a special discounted rate for Garden Pavilion guest. Check out the Hotel at www.lionsgatehotel.com or call 916.643-6222 for hotel room reservations.
